D12 Pizza is a takeaway and delivery restaurant based in Dublin, Ireland, and by placing an order through our website, by phone, or in-store, you agree to these Terms and Conditions.
All orders are subject to availability and acceptance, and once an order has been confirmed and preparation has begun, it cannot be cancelled or modified.
All prices are listed in Euro (€) and include applicable taxes unless stated otherwise, and full payment must be received before delivery or collection.
Delivery times are estimates only and may vary due to traffic, weather conditions, or busy periods. Customers are responsible for providing accurate delivery and contact details, and incorrect information may result in delays or failed delivery.
Customers must inform us of any allergies or dietary requirements at the time of ordering. While we take care during food preparation, we cannot guarantee a completely allergen-free environment.
Any complaints regarding incorrect, missing, or unsatisfactory items must be reported within 30 minutes of delivery or collection, and refunds or replacements are provided at management’s discretion.
D12 Pizza shall not be liable for any indirect or consequential losses arising from the use of our services, and liability is limited to the total value of the order placed.
