At D12 Pizza, we are committed to providing fast, reliable, and high-quality takeaway and delivery services.

1. Delivery Area

We deliver within selected areas of Dublin. Delivery availability may vary depending on distance and demand. Please enter your postcode when ordering to confirm eligibility.

2. Delivery Time

Estimated delivery times are provided at checkout. While we aim to deliver within the stated time, delays may occur due to traffic, weather conditions, or high order volumes.

3. Delivery Charges

Delivery charges may apply depending on your location and order value. Any applicable fees will be clearly displayed before payment.

4. Minimum Order

A minimum order amount may be required for delivery. This will be shown during the ordering process.

5. Takeaway Collection

Customers selecting takeaway (collection) will be provided with an estimated collection time. Please arrive on time to ensure food quality and freshness.

6. Failed Delivery

If the customer is unavailable at the provided delivery address and cannot be contacted, the order may be cancelled without refund.

7. Responsibility Upon Delivery

Once the order has been delivered to the provided address or collected in-store, responsibility transfers to the customer.